FAQs - Inspired Minds Wellness Centre

Answers to Help You Get Started at Inspired Minds Wellness Centre

At Inspired Minds Wellness Centre, we aim to make the process of beginning therapy clear and straightforward. Whether you attend appointments in Calgary or Lethbridge, or connect virtually from Alberta, Ontario, British Columbia or the Northwest Territories, our goal is to ensure you understand what to expect and how our services work.

Below, you will find answers to common questions about scheduling, services, and what the first appointment involves. If you do not see your question here, please call (403) 460-6647 or email info@inspiredmindswellness.com. Our team is available to assist you.

Where is Inspired Minds Wellness Centre located?

We have two office locations for in-person counselling:

Calgary: Suite 320, 1414 8 Street SW, Calgary, AB T2R 1J6
Lethbridge: 1903 18 Avenue South, Lethbridge, AB T1K 1C4

We also provide secure virtual counselling for clients across Alberta, Ontario, British Columbia, and the Northwest Territories.

Is parking available at the clinic?

Yes. Complimentary parking is available for your convenience.

Are you currently accepting new clients?

Yes. We are currently welcoming new clients for both in-person and virtual sessions. With a self-referral or referral from a health care professional we can help get you started.

What should I do when I arrive for my appointment?

When you arrive for your session, please take a seat in the waiting area. Inspired Minds Wellness Centre does not have a front-desk receptionist, and your clinician will come to greet you at your scheduled appointment time. If you have questions before your session, please call (403) 460-6647 ext 1 or email info@inspiredmindswellness.com.

Are services covered by insurance?

Many of our services can be covered by extended health benefits or employee assistance programs (EAPs). We are also Non-Insured Health Benefits (NIHB) providers for First Nations and Inuit clients. Coverage depends on your specific plan, so we recommend checking directly with your insurance provider for details.

What is your cancellation policy?

When you book an appointment, that time is reserved specifically for you. We require at least 24 hours’ notice for cancellations or changes. Appointments cancelled, rescheduled, or missed with less than 24 hours’ notice will be charged the full session fee.